Services
Each service has a fixed scope and a fixed price. Start with a scenario workshop, or tell us what you need and we'll send a written quote.
Everything is written in plain English and designed to work on paper when your systems don't. No software, no equipment to buy.
We run a realistic outage or cyber scenario with your team, around your real diary, rooms and systems.
A one-page gap summary your team can act on straight away.
Request a quoteWe map your critical processes and what they depend on: power, internet, payments, records, suppliers and people.
A clear view of what stops first, what matters most and what to recover in which order.
Request a quoteA short, plain-English plan that helps your team keep seeing patients or animals safely when systems fail.
A plan that lives at reception, not in a drawer.
Request a quoteKeep the plan current as staff, systems and suppliers change.
A plan that still works next year — and evidence that you keep it up to date.
Request a quoteThe engagement
The value is in understanding what your practice depends on, agreeing decisions before an outage and rehearsing them with your team. These three samples are just a glimpse of the materials that support that work.
A facilitated scenario workshop exposes the decisions, handovers and workarounds your team would face in a real interruption.
A gap audit maps your critical activities, their dependencies, likely points of failure and the order in which recovery matters.
A tailored Operate-Through Plan brings together role instructions, scenario guides, contacts, offline arrangements and an evidence record.
Team briefings, re-tests and an annual review help the plan stay usable as people, systems and suppliers change.
Your plan can also include scenario-specific quick guides, role cards for different staff, a contact and escalation tree, an offline operating checklist and a record of testing. What is included depends on the service agreed.
A single laminated card at the front desk. Whoever is on shift knows the first ten minutes.
After the workshop, one page: what would stop first, what matters most, what to fix in what order.
The short list of paper and practical items that make the plan work when the screens are dark.
Illustrative excerpts, not the full engagement or a promise that every service includes every item. Your agreed scope is confirmed in your quote.
Most practices begin with a scenario workshop. A short call is all we need to quote.